Short answer
To cancel Walter Writes on desktop, sign in, click your name in the bottom-left corner, then choose Manage Subscription and Cancel Subscription. Refunds are limited to new users who ask within 3 days, have used 1,500 words or fewer, and are on their first subscription (Walter help centre, November 2026).
Account questions make up a large share of what people search about Walter Writes: how to cancel, whether a refund is possible, why a charge appeared after cancelling, and how to delete an account completely. The answers are spread across several help centre articles. This page puts them in one place, step by step, with a link to Walter's own article for each so you can confirm the current wording.
For plans and prices, see our Walter Writes pricing guide; for everything else, the Walter Writes guide.
How to cancel a Walter Writes subscription
Walter's cancellation article gives the same steps for web and mobile. Cancelling stops the next renewal; it does not delete your account.
On a computer
- Go to walterwrites.ai and click Sign In.
- Click your name in the bottom-left corner of the dashboard.
- In the profile menu, choose Manage Subscription.
- Click Cancel Subscription and confirm.
On a phone
- Open Walter Writes and tap the three lines in the top-right corner.
- Tap My Settings.
- Tap Manage Subscription, then Cancel Subscription.
If you subscribed through the App Store or Google Play
Subscriptions bought inside a mobile app are usually billed by Apple or Google rather than by the app maker, and are cancelled in the store's settings. If you paid that way and do not see the option in Walter, follow Apple's guide to cancelling a subscription from Apple or Google's guide to cancelling a subscription on Google Play. Store purchases also follow the store's own refund process.
Can you get a refund from Walter Writes?
Only if you meet all three conditions in Walter's refund article:
| Condition | Requirement |
|---|---|
| Timing | Request within 3 days of signing up |
| Usage | 1,500 words or fewer used in that time |
| History | Your first-ever Walter Writes subscription |
Walter describes the service as instant-use, like downloading music, and says it does not refund for disliking the results, failing a plagiarism or AI detection test, or forgetting to cancel before a renewal. If you qualify, email support@walterwrites.ai with the email address on your account and a short note on why you want a refund.
The practical takeaway: if you are testing Walter, stay under 1,500 words in the first three days, decide inside that window, and use the free 300-word trial first if you only need a quick look.
Why was I charged after cancelling?
Walter's article on charges after cancelling says a charge means the subscription was still active at renewal and no cancellation had been submitted before the payment went through. Plans renew automatically every month or year until cancelled.
To check what happened:
- Open Manage Subscription (bottom-left name menu on desktop, or My Settings on mobile) and confirm the subscription shows as cancelled.
- Check your inbox for any cancellation confirmation from the date you cancelled.
- Check whether you hold two accounts, for example one created with Google sign-in and one with an email address. A cancellation on one does not cancel the other.
- If you paid through the App Store or Google Play, check the subscription there.
If the details still do not add up, contact Walter support through the chat in the app or by email, with the receipt or charge date.
How to delete your Walter Writes account
There is no self-serve delete button. According to Walter's account deletion article, you ask support to delete the account through the in-app chat or by emailing support@walterwrites.ai. Before you do, note what deletion means:
- All your data is permanently erased and cannot be recovered.
- Any active subscription is cancelled automatically.
- Remaining words are lost and are not refunded or transferred.
- You lose access to your document history.
If you only want to stop paying, cancel the subscription instead and keep the account. Download anything you want to keep from your document history first.
Cancel, refund or delete: which do you need?
| You want to | Do this | Reversible? |
|---|---|---|
| Stop future payments | Cancel the subscription | Yes, you can resubscribe |
| Get money back as a new user | Email support within 3 days | Not applicable |
| Remove all data | Ask support to delete the account | No, permanent |
| Pause use for a while | Cancel; unused words expire at the end of the cycle | Yes |
Before you cancel: things worth knowing
- Unused words do not roll over. They expire at the end of each billing cycle, so cancelling just after renewal leaves words you cannot carry forward.
- Annual plans are charged once a year. The monthly figure on the pricing page is the equivalent cost; the renewal is the full annual amount.
- Downgrading may be enough. If the problem is cost rather than the tool, a smaller plan or a free alternative may suit you better. Our Walter Writes alternatives page compares the options.
How this page was researched
Every step above comes from Walter's help centre, read in November 2026, plus Apple's and Google's subscription help pages. Walter updates these articles from time to time; if a menu name has changed, Walter's article is the current version. Related: Walter Writes not working and how to use Walter Writes.
Frequently asked questions
How do I cancel my Walter Writes subscription?
Sign in at walterwrites.ai, click your name in the bottom-left corner, choose Manage Subscription, then Cancel Subscription. On mobile, tap the three lines, then My Settings, Manage Subscription and Cancel Subscription.
Does Walter Writes give refunds?
Only to new users who request it within 3 days of signing up, have used 1,500 words or fewer, and are on their first-ever subscription. Walter does not refund for disliking results, failing a detection check or forgetting to cancel.
How do I delete my Walter Writes account?
Ask Walter support through the in-app chat or by emailing support@walterwrites.ai. Deletion is permanent: your data is erased, any subscription is cancelled and remaining words are lost.
Why did Walter Writes charge me after I cancelled?
Walter says a charge means the subscription was still active at renewal and no cancellation was submitted before the charge. Check Manage Subscription, look for a cancellation email, and check for a second account or an app store subscription.
Does cancelling Walter Writes delete my account?
No. Cancelling stops future renewals but keeps your account and history. Deleting the account is a separate, permanent request made to support.
