Contact the humanise.ai Forum team

There are three mailboxes for the forum, one for each kind of message, and a reporting button on every post. Using the right route gets you a faster reply, because each one is read by the person who can act on it. The forum is run by the humanise.ai editorial team and owned by humanise.ai, and a person will reply to every message.

General questions and feedback

Write to hello@humaniseai.ai for anything that does not fit elsewhere. That includes trouble signing in, a question about how the forum works, a suggestion for a new section, a press or research enquiry, or a complaint about how a moderation decision was handled. If you cannot sign in, tell us the email address you used and what you saw on screen. Please never send a password or an emailed sign-in link: we do not need them, and sign-in links should stay private.

We aim to reply within three working days. Editors work from Manchester and Melbourne, so a message sent at the end of a UK day may be answered first thing the next morning in Australia.

Privacy and data requests

Write to privacy@humaniseai.ai to ask what we hold about you, to correct it, to have your account and posts deleted, to object to how we use your data, or to withdraw consent. Put "Privacy request" in the subject line and send the message from the email address on your account, so that we can confirm it is yours without asking for more information than we need. The privacy policy explains your rights under UK GDPR and, for readers in Australia, the Australian Privacy Principles.

Security reports

If you believe you have found a vulnerability in the forum, write to security@humaniseai.ai. Tell us the address of the page, the steps to reproduce the problem and what you saw. Please do not access other members' data, do not disrupt the service, and give us reasonable time to fix the issue before you publish it. We will acknowledge your report and keep you informed. Reports sent to the other mailboxes may be slower to reach the right person.

Reporting a post or a member

Every post and reply has a report option. Use it for spam, personal data, confidential material, a request to evade an AI detector, a request to have assessed work written for someone, abuse, or anything else that breaks the community guidelines. Tell us briefly what is wrong. The report goes to the editors, and you do not need to send a separate email. If the problem involves your own personal data and you want it removed urgently, write to the privacy mailbox as well.

Corrections

If an answer on the forum is wrong, out of date or links to a source that no longer says what we claimed, write to hello@humaniseai.ai with the address of the page and what you think should change. Add a link to the source you are relying on if you have one. We check each request against the original source. When we change a fact, we update the answer and its date. When a correction changes the meaning of an answer, we add a short note saying what changed. We will tell you what we decided, including when we decide the original was right and why.

Before you write

Many questions are already answered. Search the forum first, and look at the guides on humaniseai.ai. We cannot give legal advice, we cannot overturn a decision made by your university or employer, and we cannot tell you whether a particular piece of work will pass a particular detector. We can explain how a process works, point you to the policy that applies and help you prepare a clear, honest response.